For emails and personal communication, only include an in-text citation. Don’t include a citation in the reference list.
Example - In-text citation
Susannah Bishop (personal communication, 5 February 2020) wrote..
Interviews
If the interview is published online, hyperlink the title and include the date you accessed it.
If you’re citing a PDF, avoid linking directly to the PDF. Instead link to the page that hosts the PDF.
Always use the interviewer’s name in the in-text reference. If you’re quoting the interviewee, make it clear in the text.
Transcript of an interview
Elements of the reference
Interviewer I (Day Month Year) Interviewer Full Name interviews Interviewee Full Name: Title of interview [interview transcript], Name of Publisher, accessed Day Month Year.
In-text citation
Milne responded about the resignation (Sales 2018).
Interviewer I (Day Month Year) Interviewer Full Name interviews Interviewee Full Name: Title of interview [interview audio or video file], Name of Publisher, accessed Day Month Year.